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🔒 Privacy & Transparency

Privacy Policy

We value your privacy and believe that using mobile apps should feel simple, safe, and transparent. This policy explains how information may be collected, used, and protected when you use our applications and games.

Last Updated: August 24, 2026
This Privacy Policy applies to our mobile applications, games, and related digital services. By accessing or using our services, you acknowledge the practices described below.

1. Information We Collect

The information we collect depends on the application you use and the features available within that application.

Most of our apps and games can be used without creating an account or directly providing personal information.

If you contact us for support, feedback, or another request, we may receive information that you voluntarily provide, such as:

  • Your email address
  • The contents of your message
  • The name and version of the application
  • Device or technical information you choose to provide

Certain technical information may also be collected automatically when you use our services, including:

  • Device type and model
  • Operating system and version
  • App version
  • Language and general region
  • Device identifiers
  • IP address
  • Crash and diagnostic information
  • General app interaction and usage information

2. How We Use Information

Information may be used for legitimate operational purposes, including:

  • Providing and maintaining our apps and games
  • Improving performance, stability, and user experience
  • Identifying and fixing crashes or technical problems
  • Understanding general usage patterns
  • Responding to support requests and feedback
  • Preventing fraud, abuse, and security threats
  • Complying with legal obligations

We do not sell personal information directly to third parties.

3. Advertising

Some of our applications may display advertisements provided by third-party advertising partners.

Advertising providers may collect certain technical information in order to deliver, measure, limit, and improve advertisements. Depending on your application, device settings, and location, this information may include:

  • Advertising identifiers
  • Device information
  • IP address
  • General location information
  • Advertisement interactions

Where required by applicable law or platform policies, permission will be requested before information is used for personalized advertising.

You may also be able to limit personalized advertising through the privacy settings available on your device.

4. Analytics and Diagnostics

We may use analytics, crash reporting, or diagnostic services to help understand how our applications perform.

These services may collect information such as:

  • App usage events
  • Session information
  • Crash reports
  • Performance information
  • Device and operating system information

We primarily use this information to detect problems, improve stability, and make our applications easier to use.

5. Third-Party Services

Our applications may include third-party software development kits, APIs, or other services.

These may provide functionality related to:

  • Advertising
  • Analytics
  • Crash reporting
  • Cloud infrastructure
  • Performance monitoring
  • Other technical services

These providers may process information according to their own privacy policies and terms.

6. Data Sharing

We do not sell or rent personal information directly to third parties.

Information may be shared with trusted service providers when reasonably necessary to operate our applications, including providers of advertising, analytics, hosting, crash reporting, and other technical infrastructure.

Information may also be disclosed when reasonably necessary to:

  • Comply with applicable laws or legal processes
  • Respond to lawful requests from public authorities
  • Protect the security of our users and services
  • Investigate fraud, abuse, or other harmful activity
  • Protect our legal rights or property

7. Data Retention

Information is retained only for as long as reasonably necessary to fulfill the purposes described in this policy or to satisfy applicable legal requirements.

Retention periods may differ depending on the type of information, the service involved, and applicable legal obligations.

When information is no longer reasonably required, it may be deleted, anonymized, or aggregated.

8. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Children's Privacy

Our services are not intended to knowingly collect personal information from children except where specifically disclosed for an individual application and permitted by applicable law.

If we become aware that personal information from a child has been collected in a way that does not comply with applicable legal requirements, we will take reasonable steps to delete that information.

Parents or guardians who believe a child has provided personal information may contact us using the details at the bottom of this policy.

10. Your Privacy Rights

Depending on your country or region, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

You may contact us to submit a privacy-related request.

11. International Users

Our applications may be available in multiple countries and regions.

As a result, information may be processed in a country different from the country in which you live. Where required, reasonable safeguards may be used to help protect information during such processing.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our applications, technologies, legal requirements, or business practices.

When changes are made, the “Last Updated” date at the top of this page will be revised.

We encourage users to review this page periodically.

14. Contact Us

If you have questions, privacy requests, or concerns regarding this Privacy Policy, you may contact us.

Developer: XEW

Email: support@xew.app